SAKUVIO LEGAL

Terms of Service

Last Updated and Effective:
September 17, 2026

These Terms form a contract between you and Moxie Bird LLC for your use of the Sakuvio Android application, website, and related services. Please read them before using Sakuvio.

1. Agreement, operator, and eligibility

Sakuvio is operated by Moxie Bird LLC, 1603 Lucretia Ave, Los Angeles, CA 90026-2649, United States (“Sakuvio,” “we,” “us,” or “our”). Downloading the app, opening an account, buying an entitlement, or otherwise accessing Sakuvio confirms your acceptance of this document and our Privacy Policy. Please leave the Service unused if you cannot accept those conditions.

You must be at least 16 and legally able to enter this agreement. If the law where you live requires parental or guardian consent at a higher age, you may use the Service only with that consent, including any consent required for a purchase. A legal prohibition on your use of the Service takes priority. Anyone acting for a business or other organization confirms they have authority to accept these Terms for it.

2. Accounts

Keep account details accurate, safeguard login credentials, and alert us promptly about suspected unauthorized activity. Responsibility for activity under your account applies to the extent permitted by law. An account may not be sold, leased, assigned, or made available to someone else where doing so introduces security, billing, or misuse concerns.

3. The creative Service

Sakuvio provides automated creative tools that may include AI portrait looks, plain-language photo editing, visual style transformation, image enhancement, and conversion of a still image into a short video. Available tools, inputs, output formats, processing time, limits, and credit costs may vary by version, region, device, or plan. The descriptions shown in the current app and purchase screen control.

AI results are probabilistic. They may be inaccurate, unexpected, offensive, similar to other results, or unsuitable for a particular purpose. Sakuvio is a creative product, not a medical, legal, financial, identity-verification, or safety-critical service. Review every result before relying on, publishing, or distributing it.

The Service may depend on internet access, device permissions, Google Play, identity providers, AI or cloud processors, and other third-party services. Their availability and independent terms may affect a feature. We do not control an external service and are not responsible for an outage or change outside our reasonable control, but this does not limit a mandatory consumer right.

4. Your content and generated results

You keep the rights you already hold in photos, videos, prompts, and other material you submit (“Input”). You give Moxie Bird LLC and its processors a limited, non-exclusive, worldwide license to host, copy, transmit, transform, moderate, and temporarily store Input only as needed to provide, secure, troubleshoot, and support the Service. This license ends when processing and any legally permitted retention are complete.

As between you and us, and to the extent allowed by law, we do not claim ownership of output generated for you (“Output”). If we acquire rights in your Output, we assign those rights to you. This does not guarantee that Output is eligible for copyright or other protection, is unique, or does not resemble third-party material. You are responsible for checking whether your Input and intended use of Output comply with law and third-party copyright, trademark, privacy, publicity, portrait, and other rights.

Input and Output are private by default and are not published to a public feed merely because you created them. You must have permission and a lawful basis to submit another person’s likeness, voice, personal information, or protected work. Do not upload a sensitive document that the requested creative task does not require.

5. Responsible use

You may not use Sakuvio to create, request, upload, distribute, or facilitate content or conduct that:

• is illegal, fraudulent, defamatory, threatening, harassing, hateful, exploitative, or dangerously deceptive;
• sexualizes or exploits a minor, depicts non-consensual intimate material, or contains unlawful pornography;
• impersonates, materially alters, or depicts an identifiable person without required permission, especially to deceive or cause harm;
• infringes intellectual-property, privacy, publicity, portrait, or other rights;
• promotes terrorism, graphic violence, self-harm, malware, fraud, or evasion of safety controls;
• interferes with the Service, probes vulnerabilities, automates access without permission, scrapes at scale, reverse engineers restricted components, or uses another person’s account;
• presents synthetic media as verified evidence or authentic reporting where the presentation is likely to mislead or harm others.

6. Safety, moderation, and reports

We may use automated safeguards and appropriately authorized human review to evaluate inputs, results, or account activity that are flagged or reported. These measures do not guarantee that every violation will be detected. Where permitted by law, we may block a task, remove stored content, restrict a feature, suspend or terminate an account, preserve evidence, or report suspected illegal activity.

Report illegal, non-consensual, impersonating, copyright-infringing, or otherwise harmful use through an in-product Report control where available, or email support@sakuvio.com with the subject “Sakuvio Content Report.” Include the relevant screenshot, task or account information, where you encountered the content, why it should be reviewed, and—if you are reporting infringement—identification of the protected work, the challenged material, your contact details, and a good-faith statement that the use is not authorized. We aim to acknowledge reports within 72 hours and review valid reports within seven business days; urgent risks to children or personal safety are prioritized. These are operational targets, not guarantees where a complex investigation or legal restriction applies.

7. Paid features, packages, and credits

Sakuvio offers weekly or monthly auto-renewing subscriptions and may offer separate credit purchases or promotional access. The purchase screen shows the price, currency, included benefits, billing period, renewal terms, taxes where applicable, and credit cost before you confirm payment. A subscription renews automatically for successive billing periods and charges the payment method linked to Google Play unless you cancel before the next renewal.

Credits are a limited license to access eligible features. They are not money, cannot be transferred or redeemed for cash, and may be subject to promotional terms disclosed when granted. Purchased credits remain available until used or until the account is closed unless a different expiry is clearly disclosed before purchase. The credit cost of a generation may vary by feature, duration, resolution, output count, or other selected settings and is shown or made available before generation. If a verified technical failure attributable to Sakuvio consumes credits without delivering the requested generation, we will restore the affected credits, provide a reasonable retry, or provide another remedy required by law. A completed result that does not match a subjective preference is not by itself a technical failure.

Google Play or another authorized provider processes payment. Their terms also apply. We do not receive your full payment-card details. We may change the price or benefits of a future purchase; a completed purchase is not changed retroactively, and Google Play provides any notice required for a subscription price change. For a Google Play subscription, manage or cancel through Google Play before the next renewal to prevent a future charge. Cancellation normally takes effect at the end of the current paid period, so access usually continues until then unless the purchase terms or applicable law provide otherwise.

Uninstalling Sakuvio, stopping use, or deleting your Sakuvio account does not itself cancel a Google Play subscription or reverse a completed purchase. Cancel the subscription through Google Play separately. Deleting an account may permanently remove access to unused credits, saved results, and other account-linked benefits, subject to mandatory law.

8. Refunds and purchase support

Google Play purchases are subject to Google Play’s refund rules and decision process. Requests may be submitted through Google Play’s refund flow. Canceling a subscription does not ordinarily refund the current billing period, although local law or Google Play may provide a different result. You may also contact support@sakuvio.com for an undelivered purchase, a technical failure, duplicate or unauthorized charge, billing error, or help locating transaction information. Include the account email or identifier, Google Play order number, purchase date, product, amount, reason, and relevant screenshots, but never send a complete card number or security code. We aim to respond to a complete request within 48 hours, but do not promise a refund outcome or posting time controlled by Google, a payment provider, a bank, or applicable law.

Please contact Support before filing a payment dispute or chargeback so we can investigate. If a dispute is opened, we may provide the payment provider with relevant transaction and usage records and may suspend the disputed paid entitlement while the case is pending, without limiting any mandatory consumer right.

Except where these Terms, the purchase screen, provider rules, or law say otherwise, completed digital purchases are final. Nothing in these Terms limits mandatory cancellation, withdrawal, refund, or other consumer rights in your country or region.

9. Sakuvio intellectual property

The Service, software, interface, artwork, brand, documentation, and other materials supplied by us are owned by Moxie Bird LLC or its licensors. We give you a personal, limited, revocable, non-exclusive, non-transferable license to use the Service as intended under these Terms. No other right is granted. Feedback may be used to improve the Service without payment or restriction, provided we do not identify you publicly without permission.

10. Service changes, suspension, and termination

Models, providers, safety needs, law, and product decisions may require us to change or discontinue a feature. We may restrict or suspend access for a material breach, fraud, nonpayment, security risk, harmful conduct, or a legal requirement. Where reasonable and lawful, we will give notice and an opportunity to appeal through Support.

You may stop using the Service and request permanent account deletion at any time. Once an accepted deletion request begins, Sakuvio ordinarily removes the account and associated data held in its active account, generation, storage, and temporary systems within 24 hours. Account deletion is irreversible and may remove account-linked content, unused credits, and benefits. Compliance and audit payment-order records, logs awaiting their configured expiry, Adapty subscription and transaction records, and copies held by third-party generation providers under their own policies are not removed through the Sakuvio deletion flow. Account deletion does not cancel a Google Play subscription, which must be managed separately.

If Sakuvio permanently discontinues the Service, we will give at least 30 days’ prior notice where practicable. If discontinuation prevents use of a paid, unexpired entitlement or purchased credits, we will provide an appropriate remedy for the unused portion as required by law and within the capabilities of the original payment channel.

11. Service and AI disclaimers

Within the boundaries allowed by applicable law, you receive Sakuvio in its current form and according to current availability. There is no promise that access will be continuous or error-free, that a requested creative result will appear, that a result will be accurate or unique, that every result avoids third-party rights, that a particular model will remain, or that all devices will be compatible. AI output can contain artifacts, bias, inaccuracies, or unexpected material.

Sakuvio is a creative tool, not a source of medical, legal, financial, employment, credit, housing, education-admission, identity-verification, or other professional or high-impact advice. Do not treat an output as verified fact or make it the sole basis of a decision affecting another person’s rights, safety, or access to an essential service. Any warranty or consumer guarantee that the law makes mandatory remains intact.

12. Limitation of liability

Where the law allows this allocation, Moxie Bird LLC and its affiliates, officers, employees, and licensors exclude responsibility for damages that are indirect, incidental, special, consequential, exemplary, or punitive, including lost data, revenue, profit, goodwill, or opportunity connected with Sakuvio. Across all related claims, the maximum combined amount recoverable from us is the total you actually paid for Sakuvio in the 12 months immediately preceding the event on which the claim is based.

No exclusion above reaches conduct that applicable law makes non-excludable. This includes, where relevant, our fraud or intentional wrongdoing, grossly negligent conduct, negligent injury or death, our own infringement, and any other category for which a contractual cap is prohibited. Mandatory consumer remedies remain available.

13. Governing law and disputes

Before filing a formal claim, please send a description of the dispute and requested resolution to support@sakuvio.com. We will try in good faith to resolve it during the next 30 days.

California law governs this agreement, without applying rules that would select another jurisdiction’s law. Any mandatory protection or venue available to a consumer where they reside takes priority. Otherwise, after the informal-resolution period ends, a party may file in a California state court sitting in Los Angeles County or in the United States District Court whose territory includes that county; both sides accept those courts as the forum. This agreement neither compels arbitration nor contains a class-action waiver.

14. General terms

An invalid provision will be narrowed only as far as necessary, and the balance of this agreement will stay effective. Choosing not to enforce a provision immediately does not surrender it. Your rights or duties under this agreement cannot be transferred without our approval. We may transfer ours in connection with financing, corporate restructuring, an acquisition, a merger, or transfer of the Service. We are not responsible for delay caused by events beyond our reasonable control, but this does not excuse a payment or limit a mandatory consumer remedy. You must comply with applicable export-control and sanctions laws when using the Service.

This document, the Privacy Policy, and disclosures shown for a specific purchase contain the full agreement concerning Sakuvio. Material revisions will be marked by a new date above, together with any notice or consent the law requires. English controls only where local law permits that language priority.

15. Contact